Terms of service.
We do not offer refunds or exchanges. All sales are final. (Please be
mindful of this when you place your order)
Once MHB hand delivers the package to the post office, unfortunately
we no longer have control of the package. Please contact your local
post office for any issues.
Customers are responsible for shipping costs. If you accidentally enter
your address wrong and a package is returned to MHB we will send
you an invoice to have the package resent to the correct address.
Orders can be cancelled if we have not started production, however
the customer will be charged a 15% restocking fee to cover our
business costs.
If you order anything on a PREORDER, the entire order will not ship
until the preorder item is ready to ship.
Turn-around times will be published at the top of our website, and
again at the checkout page where you will have to check a box noting
that you understand our turnaround time. (Business days mean
Monday-Friday only, no weekends or holidays)
We have several options to choose from for shipping rates, we offer
these to you so that we can keep our rates as low as possible. You
must manually choose the option, the computer or the phone will not
do it for you, so please choose the option that best pertains to your
order. If the incorrect rate is chosen, your order will not ship until an
invoice for the difference has been paid.
Due to our no exchanges policy here is our size charts to easily be found to ensure you select the best sizing option for your order: (Click the Image to enlarge)